Returns and refund requests are only accepted where an item is faulty, damaged or different from the item ordered, subject to assessment and applicable consumer law.

We do not accept returns or refunds for change of mind, incorrect size selection or personal preference, except where required by law.

• Contact ERAFITT before returning any item.
• Provide your order number and a short description of the issue.
• Clear photos may be requested for review.
• Items should be unworn and returned with original tags where reasonably possible.
• Approved returns must be posted to our Australian returns address.

Return postage is generally the customer’s responsibility, unless applicable consumer law requires otherwise.

Once an approved return has been received and assessed, the appropriate remedy will be provided, which may include a replacement, repair or refund.