Products & Sizing

We aim to present product descriptions, colours, sizing, imagery and other information as accurately as reasonably possible.

Colours and appearance may vary slightly depending on screen settings, lighting and photography. Please review all product information, measurements and sizing guidance before ordering.

Pricing & Payment

Prices are displayed in the selected currency and may change without notice. Promotions, discounts and product availability may also change at any time.

Payment must be successfully completed before an order can be processed. Available payment methods are shown during checkout.

Order Acceptance

After placing an order, you will normally receive an order confirmation using the contact details provided at checkout.

An order confirmation does not necessarily constitute final acceptance. ERAFITT reserves the right to cancel or refuse an order where reasonably necessary, including in cases of payment issues, suspected fraud, pricing errors or product unavailability.

Shipping & Delivery

Orders are generally processed within the timeframe stated on our Shipping & Delivery page.

Delivery times are estimates and may be affected by couriers, customs processing, public holidays, weather or other circumstances outside our control.

Customers are responsible for providing a complete and accurate delivery address.

Duties & Import Charges

International customers may be responsible for customs duties, taxes or import charges imposed by the destination country. These charges are determined by local authorities and are not controlled by ERAFITT.

Returns & Refunds

Returns and refund requests are handled in accordance with our Returns & Refunds policy.

Returns are generally accepted where an item is faulty, damaged or different from the item ordered, subject to assessment and applicable consumer law.

Change-of-mind, incorrect size selection or personal preference returns are not accepted except where required by law.

Discounts & Promotional Offers

Promotional codes and offers are subject to their stated conditions, availability and expiry dates.

Unless otherwise stated, discounts cannot be combined with other promotional offers.

Acceptable Use

You agree not to misuse the ERAFITT website, interfere with its operation, attempt unauthorised access or use the website for unlawful purposes.

Content & Branding

ERAFITT branding, graphics, product imagery, written content and other website materials may be protected by intellectual property rights.

Content may not be reproduced, distributed or commercially used without permission except where permitted by law.

Our Responsibility

Nothing in these Terms & Conditions excludes or restricts rights or remedies that cannot lawfully be excluded.

To the extent permitted by law, ERAFITT is not responsible for indirect or consequential loss arising from circumstances outside our reasonable control.

Updates to These Terms

ERAFITT may update these Terms & Conditions from time to time. The version published on our website will apply from the date it is updated.

Customer Care

If you have questions about an order, product or these Terms & Conditions, please contact ERAFITT customer care through our website.